Privacy Policy

Privacy Policy – Tanéa Beauty 

Effective Date: [01/08/2026]

At Tanéa Beauty, we respect your privacy and are committed to protecting your personal data.

This Privacy Policy (“Privacy Policy”) explains how TANEA BEAUTY LLP, operating under the brand name Tanéa Beauty (“Tanéa Beauty”, “Company”, “we”, “our”, or “us”), collects, uses, stores, shares, and otherwise processes your personal data when you access or use our website located at [WEBSITE URL] (“Website”), purchase products from us, communicate with us, or otherwise interact with our services.

This Privacy Policy should be read together with our Terms & Conditions, Cookie Policy, Shipping & Delivery Policy, and Return, Refund & Exchange Policy.

By accessing or using the Website, you acknowledge that you have read and understood this Privacy Policy.

1. OUR COMMITMENT TO PRIVACY

We are committed to handling personal data responsibly and in accordance with applicable laws, including:

·      The Digital Personal Data Protection Act, 2023 (“DPDP Act”);

·      The Information Technology Act, 2000;

·      Applicable rules, regulations, and guidelines issued from time to time.

We implement reasonable technical and organizational measures designed to safeguard personal data against unauthorized access, disclosure, misuse, loss, or alteration.

2. PERSONAL DATA WE COLLECT

Depending on your interaction with us, we may collect the following categories of personal data.

A. Identity Information

·      Name

·      Username

·      Customer account information

·      Date of birth (where voluntarily provided)

B. Contact Information

·      Email address

·      Mobile number

·      Billing address

·      Shipping address

C. Transaction Information

·      Order details

·      Purchase history

·      Payment status

·      Refund information

·      Exchange requests

D. Device & Technical Information

·      IP address

·      Device identifiers

·      Browser type

·      Operating system

·      Language settings

·      Website usage information

E. Customer Support Information

·      Communications with customer support

·      Complaints

·      Grievances

·      Feedback

·      Product inquiries

F. Marketing Information

·      Marketing preferences

·      Subscription preferences

·      Survey responses

·      Contest participation

G. User-Generated Content

Where enabled, we may collect:

·      Product reviews

·      Ratings

·      Testimonials

·      Photographs

·      Videos

·      Social media content shared with us

3. PERSONAL DATA WE DO NOT COLLECT

We do not intentionally collect:

·      Government-issued identification information unless required by law;

·      Sensitive financial information beyond what is necessary to process transactions;

·      Health or medical information except where voluntarily provided by customers during customer support interactions.

Payment card information is generally processed directly by our payment service providers and is not stored by Tanéa Beauty.

4. HOW WE COLLECT PERSONAL DATA

We may collect personal data:

Directly From You

When you:

·      Create an account;

·      Place an order;

·      Subscribe to communications;

·      Contact customer support;

·      Participate in promotions;

·      Submit reviews or feedback.

Automatically

Through:

·      Cookies;

·      Analytics tools;

·      Device technologies;

·      Website interaction tracking.

From Third Parties

Including:

·      Payment processors;

·      Logistics partners;

·      Marketing platforms;

·      Social media platforms;

·      Advertising networks;

·      Analytics providers.

5. PURPOSES OF PROCESSING

We process personal data for the following purposes:

Order Fulfilment

·      Processing orders;

·      Delivering products;

·      Managing payments;

·      Managing refunds and exchanges.

Customer Support

·      Responding to inquiries;

·      Resolving complaints;

·      Providing assistance.

Account Management

·      Creating and maintaining accounts;

·      Authenticating users;

·      Managing preferences.

Marketing & Communications

Subject to applicable law and your preferences:

·      Sending promotional communications;

·      Sharing product launches;

·      Providing offers and discounts;

·      Conducting surveys and campaigns.

Website Improvement

·      Analysing Website performance;

·      Understanding customer behaviour;

·      Enhancing user experience.

Security & Fraud Prevention

·      Detecting fraudulent activity;

·      Preventing abuse;

·      Protecting customers and our business.

Legal Compliance

·      Complying with legal obligations;

·      Responding to lawful requests;

·      Enforcing our policies and rights.

6. LEGAL BASIS FOR PROCESSING

We process personal data based on:

·      Your consent;

·      Your request to enter into or perform a transaction with us;

·      Compliance with legal obligations;

·      Legitimate business purposes permitted under applicable law.

Where consent is required, you may withdraw such consent at any time, subject to applicable legal requirements.

7. MARKETING COMMUNICATIONS

Where permitted by applicable law, we may send:

·      Promotional emails;

·      SMS messages;

·      WhatsApp communications;

·      Product updates;

·      Offers and marketing content.

You may opt out of marketing communications at any time by:

·      Using the unsubscribe link;

·      Updating your account preferences;

·      Contacting us directly.

Withdrawal of marketing consent will not affect communications necessary for order fulfilment or customer support.

8. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

·      Operate the Website;

·      Improve Website functionality;

·      Understand Website performance;

·      Personalize user experiences;

·      Deliver relevant advertising.

Further information is available in our Cookie Policy.

Where required by law, we will seek your consent before placing non-essential cookies on your device.

9. DISCLOSURE OF PERSONAL DATA

We may share personal data with trusted third parties where necessary to operate our business.

Such parties may include:

·      Payment Service Providers: To process payments and refunds

·      Logistics & Delivery Partners: To fulfil and deliver orders.

·      Technology Service Providers for:

o   Website hosting;

o   Cloud services;

o   Security services;

o   Analytics services.

·      Marketing Service Providers for:

o   Email campaigns;

o   Advertising;

o   Customer engagement.

·      Professional Advisors, including:

o   Lawyers;

o   Auditors;

o   Consultants.

·      Government Authorities, where required by law or pursuant to valid legal processes.

We do not sell personal data to third parties.

10. INTERNATIONAL DATA TRANSFERS

Certain service providers may store or process personal data outside India.

Where such transfers occur, we take reasonable measures to ensure that personal data receives an appropriate level of protection consistent with applicable law.

By using our services, you acknowledge that your personal data may be processed in jurisdictions outside India.

11. DATA RETENTION

We retain personal data only for as long as reasonably necessary to:

·      Fulfil the purposes described in this Privacy Policy;

·      Comply with legal obligations;

·      Resolve disputes;

·      Enforce our agreements.

Retention periods may vary depending on:

·      Customer relationship requirements;

·      Regulatory obligations;

·      Tax and accounting requirements;

·      Operational needs.

When personal data is no longer required, it will be deleted, anonymized, or securely destroyed.

12. DATA SECURITY

We implement reasonable security safeguards designed to protect personal data from:

·      Unauthorized access;

·      Unauthorized disclosure;

·      Loss;

·      Misuse;

·      Destruction;

·      Alteration.

Such measures may include:

·      Encryption;

·      Access controls;

·      Security monitoring;

·      Vendor security assessments;

·      Internal policies and procedures.

While we strive to protect personal data, no transmission or storage system can be guaranteed to be completely secure.

13. YOUR RIGHTS

Subject to applicable law, you may have the right to:

·      Access information regarding your personal data;

·      Request correction or updating of personal data;

·      Request deletion of personal data;

·      Withdraw consent;

·      Seek redressal of grievances;

·      Nominate another individual to exercise rights in accordance with applicable law.

Requests may be submitted using the contact details provided below.

We may verify your identity before processing requests.

14. WITHDRAWAL OF CONSENT

Where processing is based on consent, you may withdraw your consent at any time.

Withdrawal of consent shall not affect the lawfulness of processing undertaken prior to withdrawal.

Certain services may become unavailable if consent necessary for those services is withdrawn.

15. CHILDREN’S PRIVACY

Our Website and services are not intended for individuals below the age permitted under applicable law to independently provide valid consent.

We do not knowingly collect personal data from children in violation of applicable laws.

If we become aware that personal data has been collected in violation of this Policy, appropriate corrective action may be taken.

16. THIRD-PARTY WEBSITES

Our Website may contain links to third-party websites, applications, or services.

We are not responsible for:

·      Third-party privacy practices;

·      Third-party content;

·      Third-party security measures.

Users are encouraged to review the privacy policies of such third parties before interacting with them.

17. GRIEVANCE REDRESSAL

If you have questions, concerns, complaints, or requests regarding your personal data or this Privacy Policy, please contact us.

Privacy Contact

Tanéa Beauty
TANEA BEAUTY LLP

Email: SUPPORT@TANEABEAUTY.COM
Phone: +91 8591912652

 

Grievance Officer

Name: TANEA BEAUTY SUPPORT TEAM

Designation: SUPPORT TEAM

Email: SUPPORT@TANEABEAUTY.COM

Address: Building- No. 1, Mittal Industrial Estate, Marol, Andheri East, Gala, Maharashtra, Mumbai Suburban, India, 400059

We will endeavour to address grievances within the timelines prescribed under applicable law.

18. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in:

·      Our business practices;

·      Legal requirements;

·      Technology;

·      Services offered.

Updated versions will be published on the Website with a revised effective date.

Your continued use of the Website after publication of an updated Privacy Policy constitutes acknowledgement of the revised Privacy Policy.

19. CONTACT US

For any questions regarding this Privacy Policy or our privacy practices, please contact:

Tanéa Beauty
TANEA BEAUTY LLP

Building- No. 1, Mittal Industrial Estate, Marol, Andheri East, Gala, Maharashtra, Mumbai Suburban, India, 400059

 

Email: SUPPORT@TANEABEAUTY.COM

Customer Support Email: SUPPORT@TANEABEAUTY.COM

Phone: +91 8591912652